How do I change my email address?
Log in and go to your
Change Email Settings page.
On this page you can add or remove email addresses. To add an email
address, type your email address into the 'Add Address' field and
click the 'Add' button. To remove an email address, choose 'Remove Address'
from the drop-down list under 'Change' next to that email address.
When I try to send a file to my online group via the web, the page freezes.
If you wish to share a link to a webpage with your group, simply paste
the URL of the webpage into the Message section of the
page, along with the rest of your post.
You should only use the File section of the page to
select and upload a file that is saved to your local computer.
How do I delete a post? How do I delete a file?
Because messages and files in Community and Public Health Online Groups groups are sent
out via email as well as being displayed on the web, we cannot alter
or delete any post or file once it has been added to the group. (If
we did that, then the email version would be different from the web
version, which would be very strange.) Instead, we encourage you to
post another message correcting your previous one.
When I send an email to my Online Group, I receive an email telling me I
am not a member of the group even though I am.
Your email account might be configured such that your outgoing
messages are sent from an email address slightly different from the
one at which you receive messages. If so, the system will not
recognize your sent emails. If the rejected address mentioned in
the email is not listed on your
Change Email Settings page,
add it.
I sent an email to my Online Group. Why hasn't it appeared in the
Topics section of my Online Group?
First, check that the message was sent to the Online Group. If it
was, you will have received a copy of your own message. It will have
a shortened version of the Online Group name in the subject line
(e.g. [groupname]). If you got the message and it is not in the
Topics section of the Online Group on this website, please
contact us. If
you did not receive the message, check to make sure the email address you
sent it to was correct. Also check that the email address you sent
the message from is registered to your profile. You can do this by
going to your
Change Email Settings page.
You can change your email address(es) there if neccessary.
